Policies
Returns and replacements
Last updated September 24, 2026
We fix it, free
- Misprinted, faded or off-center print
- Holes, stains or other defects in the garment
- Damaged in transit
- Wrong item, style, color or size sent
- Lost in the mail
We can't take back
- The wrong size ordered
- A change of mind
- Items that have been washed or worn, unless they are faulty
- Claims made more than 30 days after delivery
How to claim a replacement
- Within 30 days of delivery, send us a message through the contact form with your order reference and a short description of the problem.
- We reply by email and ask for a photo that shows the problem, and the size label if the size is wrong.
- Once we have seen it, we send a new one straight away at no cost to you, or refund you if you prefer. There is no need to send the faulty item back.
Refunds
Refunds go back to the original payment method. Your bank or card issuer usually shows them within 5-10 business days after we issue them. Shipping is refunded along with the item when the problem was ours.
Canceling
You can cancel for a full refund within 2 hours of ordering, before your order goes to print. After that it is already being made for you and can no longer be canceled.
Getting the size right
Because we cannot exchange sizes, please measure a shirt you already like and compare it with the size guide. Each garment has its own chart, and the Women's Tee is cut differently from the Classic Tee.
Your legal rights
This policy does not limit any rights you have under the consumer protection laws of your state.
Still stuck?
A person reads every message and replies within one business day.